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Customer Support: Answers about orders, shipping, returns, and more.
Questions? We have the answers you need!
Explore our FAQs to get answers quickly. If you need further assistance, reach out to our friendly customer support team.
How do I track my mobile recharge?
Tracking your mobile recharge is simple! Once processed, you will receive an email with a tracking link. Click on the link or enter it on RechargeTeller’s tracking page for real-time updates.
What is your refund policy?
We offer easy refunds within 30 days. Unused services can be refunded. Contact our support team to initiate the refund process.
How fast is the recharge process?
We know you need to stay connected. Our recharge process typically takes just a few minutes. However, times may vary based on your service provider and location. We strive to ensure a swift and reliable recharge every time.
Do you support international recharges?
Yes, we support international recharges! Enjoy the convenience of recharging mobile services globally. Note that processing times may vary based on the destination country. Any additional fees will be the customer’s responsibility.